Startup life can be depressing. It’s lonely and you’re mostly failing.
That’s why positive user feedback is so awesome.
It makes you feel less alone. It makes you feel like you’re a winner. It motivates you to work harder. It gives you energy.
Positive feedback is a performance enhancing drug that’s not on the WADA list.
Don’t ignore negative feedback. Use it to improve your product.
But focus most of your efforts on the customers that love you. Pay attention to positive feedback.
It will give you the energy you need to win.