Anti-asshole culture

Every employer knows the damage, both in money and morale, a poisonous employee can inflict.  But bad apples can slip through even the strictest of recruitment processes. How? Because they’re great actors with psychopathic tendencies. And once they’re in the chicken pen, they cause havoc. So, you need a plan to identify and get them…

Read More

Make the office fun

We all need to work every day. That’s just how it is. But life is too short to be miserable, so make the workplace fun. Celebrate small wins, organise team events, sponsor company sports, make work social. Every little bit makes a difference. The most important way to make the workplace fun is to ensure…

Read More

Pay your people

Never discount the importance of money. “Money doesn’t lead to happiness,” is what rich people say. Most people are not rich. Most people need money! Staff must make money. Every single person has bills to pay and has ambitions for a better life. And a better life requires money. Don’t hide behind “purpose” in order…

Read More

What is the purpose of an organisation with regard to its staff?

One viewpoint is that the company must do everything it can to ensure it’s staff never leave, i.e.: become prisoners. That’s not the right viewpoint.  A company’s responsibility is to help its staff find what makes them come alive. Give them the skills and exposure to help them find the role that makes them truly…

Read More

Too many accountants

When you assemble a management team, beware the “too many accountants” problem. The best way to describe this problem is to compare to assembling a trampoline.  When you start hooking the mat onto the steel frame, the temptation is to do so sequentially. The problem that you discover is that halfway through the hooking, you…

Read More

Top execs must share values

It starts with your founding partners. If your partners or top execs don’t share your values, then the people they hire will not share your values either.  Once that happens you will always have a schism in your organisation. Your people vs his people.  And that will end badly.

Read More

When the parents fight, the kids get upset

Get on with your partners, or part with with your partners. Staying together just leads to bickering. Staff will become confused and your company will grind to a halt. And you will fail. When the parents fight, the kids get upset. 

Read More

Don’t talk of the future

When making public pronouncements, never talk of your plans for the future. Only talk of what you’ve achieved. Talking of the future means you have nothing to say about what you’re already done. Which means you’ve done nothing. Which means you’re useless. Only talk of your achievements, not what you’re planning to achieve.

Read More

Beware ass-kissers

Don’t be fooled by smart, smooth-talkers that blew smoke up your ass. Rather surround yourself with realistic sounding boards, even if they’re not eloquent. Dreamers and conmen will egg you on. Ass-kissers will tell you what they think you want to hear. You will then faill. Stay away.

Read More

HR drives culture

HR is not a back-office dept. It strategic. HR doesn’t define culture. It drives culture. It’s no good coming up with a great mission, vision and values, if you don’t effectively communicate them to staff. Communicating them to staff means marketing, training, pushing, pestering, process-engineering, admin, and most NB, recruitment. That’s what you need HR…

Read More

Reporting lines, measurement & job description

If you want happy staff, just do this: Make sure everyone knows who they report to, how they’re measured, and what their job is. Such a simple rule, but hard to implement. Why? Because it’s so easy to keep reporting lines and job descriptions vague. Much harder to be hard and clear, especially on performance…

Read More