At the beginning of a startup it’s easy to get away without processes and rules and handbooks.
The company is small, you can attract stars, the slackers can’t hide, you can keep a hand on everything.
Small businesses can rely on individual magic for success.
Good people can overcome bad processes.
The trouble comes when your business grows beyond one person’s ability to manage every detail.
That’s when you need to implement processes.
Processes are the only way you can scale a business from a one-man show to a repeating machine.
It’s inevitable that not everyone in your organization will know what to do, and when to do it.
This is where processes save the day. They provide a handbook.
Good processes can overcome bad people.