Be careful to separate your winning instincts from your losing ideas

Your instinct is right 90% of the time Your ideas are right 10% of the time. That can be confusing, especially when your instinct tells you that you have a great idea. Trust your instinct, be sceptical of your ideas.

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Just because someone loves you, doesn’t mean they’ll love your idea

When you have a great idea, your instinct is to go to your loved ones (parents, spouse, siblings, friends) to get feedback. Sometimes the feedback is less than positive. It’s easy to see that as personal criticism. Don’t. In fact, the more someone loves you, the more likely they’ll steer you away from risk (and…

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When you don’t know what to do, do nothing

When you don’t know what to do, do nothing. When you have nothing to say, say nothing. When you don’t know the answer, say so. Action for sake of action can cause more damage than inaction. Words for the sake of words will make you look foolish. Inaction and silence can be the better part of…

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Look after your team’s loved ones

Most of your staff will be in relationships. Many of them will be married. All of them will will have loved ones. If you want your team to put in the extra hours, to travel, to be away from their loved ones, then you need to look after those loved ones. Invite them to company parties. Say…

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Practice really listening to what people say

Listening is a skill. You need to practice it. Get into the habit of concentrating on what the other person is saying. Listen, instead of wait for your turn to speak. Truly focus. Pay attention. Get into his/her mind. If you don’t listen, don’t be surprised if you lose your customer, investor, partner, employer. If you…

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When recruiting, sell low

It’s tempting to “sell” your company to a potential employee. Rather don’t. Err on the side of under-promising. Paint a picture biased towards your weaknesses. First, that person will be pleasantly surprised when he/she joins. Second, you’ll attract people that like challenges. Third, you’ll repel people looking for an easy ride.

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If you really want something, don’t haggle

Do you really want a certain asset?Or an employee?Or business?Or customer?Or shareholder?Don’t fiddle faddle. Don’t haggle. Don’t get clever in the negotiation.If you do, you risk losing what you really want.Then you lose.

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The problem is not the world

Are you angry? Feel like there is injustice in the world? The world’s unfair? The world is not unfair. The world is just the world. The problem is not the world. The problem is that your understanding of the world is not aligned with reality. Instead of complaining about the world, learn about it. Adjust…

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When scaling, working harder is not the answer

You can’t scale your business by working harder. You need to leverage everyone in your organisation to work in sync. That’s why culture and process are important. Culture will motivate your staff to take your business to the next level. Process will take away inefficiency. No culture = no scale. No process = no scale.

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Start where you are

Don’t let your starting point discourage. Maybe you have no capital. Or no ideas. Or no network. Whatever. Everyone who got to where she got started where she was. Start where you are.

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When hiring, don’t resolves differences of opinion

You don’t want to hire people that agree with everything you say. So don’t spend time in interviews trying to ensure he/she thinks like you do. You will have differences of opinion, in the interview and on the job. Accept that. Rather agree on a process for resolving differences of opinion. For example, schedule to…

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A product manager for 5 people is not the same as 500 people

When you have five people reporting to you, you can be a product guy. When you have five hundred reporting to you, you cannot. Five people don’t require much time, skill or experience as a manager. Five hundred people requires professionalism as a manager. Its a different job. That’s why the guy in your startup…

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